Customer Service 3

I have written previously (http://spriggsblog.blogspot.ca/search?q=maple+leaf) about customer service. The utter lack of it is the reason i generally abjure -- as much as possible -- major corporations and will always, whenever possible, patronise independent dealers for virtually everything.

(Okay, this doesn't apply to my pub, Kelsey's, which is owned by a major corporation, but i go there because i have friends who work there and the only reason i drink there is to see them.)

Anyway.  In the earlier post i was moaning and groaning because i had received lousy service, had complained about it, and been utterly ignored.

A few weeks ago, i picked up a 12-pack of Laker Red at the beer store (it tastes the same as Rickard's Red, which is what i drink at the pub, but is a bit cheaper -- and we must economise in these tough times). On the way home, however, the handle broke, and the box fell to the ground and at least half of the bottles broke. Shock! Horror! I was aghast!

I emailed the brewery, and explained what had happened and suggested that a partial refund would be a nice gesture, and, guess what? I received a reply immediately, and a voucher for twelve more bottles!

So, well done you independent brewery (www.brickbeer.com). Credit where credit is due. You have my loyalty.

And here's the latest in my CD collection:

And, of course, the playlist:

Various Artists - World Of Noise
Jethro Tull - This Was
Steeleye Span - Parcel Of Rogues
The Beatles - Beatles For Sale
Brian Plummer - I'm As Guilty As You
Fairport Convention - Festival Bell
Various Artists - Morris On The Road
Genesis - Tha Lamb Lies Down On Broadway
Jeff Beck - Official Bootleg: U.S.A. '06
Kim Mitchell - Rockland
The White Stripes - Icky Thump
Ten Years After - Undead
Paul Simon - You're The One
Terje Rypdal - Odyssey
Robert Plant - Dreamland
Wishbone Ash - Twin Barrels Burning
Jethro Tull - A
Jan Akkerman - Live At Alexander's

CD Collection, Part Whatever

Quotation of the day ~ Ian Rankin: And he realised that he had reduced his life to a mere shell in recognition that he had completely failed at the important things: love, relationships, family life....

Hi, everyone, and a special  shout-out to my regular reader (i.e., myself). Duh!

I know i haven't updated recently, i've been in a bit of a trough (see the above quotation for a hint). So all i have for you today is a few more CDs from my vast collection of albums i don't have time to listen to.

And that's all, really, except to add a rather lengthy playlist:

Supertramp - Classics, Vol. 9
Steely Dan - Countdown To Ecstasy
The Yardbirds - BBC Sessions
Big Wreck - In Loving Memory Of
Richard Thompson - Electric
Paul Simon - The Rhythm Of The Saints
The White Stripes - Elephant
Van der Graaf Generator - A Grounding In Numbers
"Meet The Robinsons" (O.S.T.)
Buddy Guy - Ryhthm And Blues
Jeff Beck - Jeff
The Beatles - Revolver
Jon & Vangelis - Friends Of Mr Cairo
The Sutherland Brothers & Quiver - Lifeboat
Roy Wood - Starting Up

CD Collection

Quotation Of The Day ~ Daniel Quinn: Everyone in your culture knows this. Man was born to turn the world into paradise, but tragically he was born flawed. And so his paradise has always been spoiled by stupidty, greed, destructiveness, and shortsightedness.

Almost two weeks since my last post, i know, this is egregious on my part, but, in my own defense i must say i've been grappling with a moral dilemma and have been using heavy drinking as a component of the grapple, and heavy drinking is pretty time-consuming.

And an expensive hobby!

The thing about moral dilemmas, of course, is, that when faced with one, you invariably know the correct answer, but it may not be the answer you want. So the internal debate becomes an attempt to find a rationalisation for the end result that you want, and (if one has any brains at all) is bound to fail.

Not that i'm often accused of having any brains.

Anyway, here's the first part of the letter "B" in my collection:

(BBM stands for Bruce, Baker & Moore -- i.e., Jack, Ginger, and Gary.)

And the playlist (rather a lengthy one, as i haven't been here in a wee while):

Marillion - This Strange Engine
Fairport Convention - Sense Of Occasion
Garmana - Vengeance
Joan Osborne - Breakfast In Bed
BBM (Baker, Bruce & Moore) - Around The Next Dream
King Crimson - Larks' Tongues In Aspic
Paul Simon - Graceland
Return To Forever - Return To Forever
Elvis Costello - This Year's Model
T. Rex - The Slider
Rory Gallagher - Calling Card
Maddy Prior with Hannah James & Giles Lewin – 3 For Joy
CAB - CAB 4
Yes - Union
Wishbone Ash - There's The Rub
Rory Gallagher - Tattoo
The Jimi Hendrix Experience - Axis: Bold As Love
Terje Rypdal - Chaser
Pete Townshend - Coolwalkingsmoothtalkingstraightsmokingfirestoking